Solutions

Build the right assistance program for every customer journey.

Select from partner-led assistance and service programs, or combine multiple services into a branded solution for your business channel.

Program categories

Start focused. Combine when the journey needs more.

Each program is shaped around verified services, clear responsibilities, and the needs of a specific channel.

Mobility Assistance

Roadside and vehicle-support programs for purchase, financing, service, ownership, and renewal moments.

  • Roadside support
  • Service coordination
  • Mobility continuity

Health & Medical Assistance

Partner-coordinated access and support services designed around health and wellbeing journeys.

  • Care navigation
  • Service access
  • Customer support

Home & Lifestyle Assistance

Practical assistance programs for everyday household and lifestyle needs.

  • Home support
  • Everyday services
  • Partner coordination

Device Care

Support journeys for device setup, service coordination, and customer care.

  • Device support
  • Service routing
  • Status visibility

Custom Bundled Programs

Combine compatible assistance services into one branded program with a clear operating model.

  • Custom rules
  • Branded journeys
  • Unified reporting

Industries & use cases

Designed around how your customers already engage.

Assistance can be introduced at the moments where service, loyalty, and continuity matter most.

Automobile

Add Roadside Assistance during vehicle sale, financing, servicing, or renewal.

Financial services

Build assistance programs around lending, cards, accounts, and customer relationships.

Digital platforms

Introduce useful services inside apps, marketplaces, memberships, and checkout journeys.

Commerce & devices

Coordinate device and home-care support after purchase.

Program design

One operating model, shaped for your channel.

Infinra connects the program structure, activation experience, service handoff, and reporting.

  1. 01

    Define the moment

    Choose where the program adds useful, understandable value.

  2. 02

    Select services

    Use approved service categories and responsible program partners.

  3. 03

    Configure the journey

    Set channel rules, customer information, communication, and documents.

  4. 04

    Operate & improve

    Track activation, servicing, and reconciliation across the program.

Next step

Have a customer journey in mind?

We can help turn it into a clear, operable assistance program.