At vehicle sale
Introduce Roadside Assistance as part of the ownership handover.
Automobile protection
Roadside assistance built into every vehicle journey.
Help automobile dealers, EV manufacturers, NBFCs, fintechs, and digital businesses offer Roadside Assistance during vehicle sale, financing, servicing, and renewal.
A connected mobility program
Put useful assistance where vehicle owners need it.
Infinra helps teams configure the program, place it in the right channel, activate customer plans, and maintain operational visibility.
With financing
Offer a relevant mobility service alongside a lending journey.
During service or renewal
Reconnect with existing customers at meaningful ownership moments.
Customer assistance
Service categories that keep journeys moving.
The exact services, limits, conditions, and service area are confirmed for the selected plan in the storefront and customer certificate.
Minor roadside repairOn-location coordination where included.
Towing coordinationVehicle movement support where included.
Flat tyre helpRoadside assistance for tyre-related events.
Battery jump supportAssistance for eligible battery events.
Fuel delivery coordinationEmergency fuel support where included.
Key & lock supportCoordination for eligible lockout events.
Alternate mobilityTravel continuity support where included.
Service updatesClear status communication through the journey.
Business journey
Launch with a clear operating model.
Keep program responsibilities and customer communication aligned from setup through service reporting.
Choose the program
Select the vehicle context and verified service categories.
Configure terms
Set customer eligibility, channel rules, communication, and documents.
Embed and activate
Place the program in the relevant customer journey and activate the selected plan.
Service and report
Coordinate service delivery and review operating performance.
Customer clarity
Roadside Assistance is a service program delivered by the responsible servicing partner. Service availability, limits, inclusions, and exclusions depend on the selected plan and are confirmed during purchase and on the customer certificate.
Next step
Bring Roadside Assistance into your vehicle journey.
Speak with us about the channel, vehicle segments, and operating model you want to support.